Questions, problems, or feedback? Reach us anytime — we provide 24/7 support for all your travel needs.
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Quick answers to common questions about 24-hour bookings
Our stay time is calculated from your exact check-in time. You get the full 24 hours from that moment until checkout. For example, if you check in at 3:00 PM, your checkout will be at 3:00 PM the next day.
Yes, absolutely. You can book multiple 24-hour cycles back-to-back. Each 24-hour period is billed separately. You can extend your stay through our app or by contacting our support team.
All hotels listed on our platform are verified, contracted partners who officially support 24-hour stays. They have a mutual understanding with us regarding customer satisfaction and adherence to the 24-hour model.
Our standard cancellation policy allows free cancellation up to 6 hours before check-in time. Some hotels may have different policies, which will be clearly displayed during booking. For specific details, please check the terms during the booking process.
This is extremely rare as all our hotels are verified partners. However, if any issue arises, our 24/7 support team will immediately assist you. We'll either resolve the issue with the hotel or arrange an alternative accommodation of similar or better quality at no extra cost to you.
Yes, as per Indian government regulations, a valid government-issued photo ID is mandatory for all hotel check-ins. This applies to all guests above 18 years of age.
Yes, our 24-hour bookings are valid for couples. However, please ensure you book a room category that accommodates two guests. Some hotels may require both guests to provide ID at check-in.
Please inform our support team as soon as possible if you anticipate a delay. We'll coordinate with the hotel to adjust your check-in time. Your 24-hour stay will still start from your actual arrival time at the hotel.
Visit our office during business hours for in-person assistance
24 Hours Checkout
Chennai, Tamil Nadu
India
Monday - Friday: 9:00 AM - 6:00 PM
Saturday: 10:00 AM - 4:00 PM
Sunday: Closed
Our phone and chat support operate 24/7, even outside office hours. For immediate assistance: